Job Description
Job Description
Job Opportunity: Customer Support Representative/Account Rep
Contract Duration: 6-12 Months with possible extension
Job Description:
As a Client Support Service Professional, you'll be the primary contact for clients, handling incoming phone calls related to various brokerage account inquiries. This includes providing accurate and efficient support for cash management products, addressing online/mobile app issues, and handling general account inquiries. You'll need to meet key department performance metrics consistently.
This role requires a professional, career-driven individual who thrives in a fast-paced, team-oriented environment. You'll need the ability to multitask effectively and quickly adapt to changes within a busy financial service center, all while committed to delivering world-class service.
Preference for 1 of the following criteria:
• College Degree
OR
• Previous contact center experience
Company DescriptionRussell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
Company Description
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.