Event Production Account Manager (AVL, Staging & Seating)

Job Description

Job Description

Location: DC Metro (Maryland physical office)

After training: One required office day per week; remaining days optional remote

Compensation: $100,000–$110,000 base annually (based on experience). Plus quarterly bonus based on revenue and profitability

Who We Are:

At PM1, we believe good enough gets forgotten before the house lights come up. We exist to Make the Invisible Visible—the details no one asks for, but everyone feels. From perfectly timed AVL cues to clean sightlines, rock-solid staging, and seating that disappears into the experience, our work looks effortless because it isn’t.

Our promise is simple: Solutions for Every Stage—from first conversation through final load-out.
We are wired for wow, obsessed with execution, and relentless about delivering events that work beautifully and feel unforgettable.

The Role:
As an Event Production Account Manager, you own client relationships, revenue, and outcomes for live event production solutions, including:

• Audio, Video & Lighting (AVL)
• Performance staging and platforms
• Temporary seating structures
• Integrated production management

This role is the connective tissue between client vision and execution reality. You’ll lead discovery, shape scalable production solutions, manage the full sales cycle, and collaborate closely with pre-production and on-site teams to ensure what’s promised is what’s delivered—cleanly, safely, and on time.

This is a revenue-owning role designed for someone who thrives on accountability, clarity, and long-term client partnerships.

How Success Is Measured:

• Annual Revenue Goal Achievement
• Gross Margin Targets
• Year-over-Year Account Growth
• Client Retention & Repeat Business
• Close Rate & Pipeline Health

What You’ll Do:

Own Client Relationships

• Build trusted, long-term partnerships rooted in clear communication and follow-through
• Serve as the primary account management contact from first call through show close
• Guide clients across AVL, staging, and seating decisions with confidence and clarity

Drive Growth

• Proactively pursue new opportunities and re-engage dormant accounts
• Expand existing clients into additional services and repeat engagements
• Identify when AVL, staging, seating—or blended solutions—best serve each event

Lead Discovery & Solution Design

• Run discovery conversations to uncover goals, constraints, audience experience needs, and technical requirements
• Translate vision into executable production scopes including AVL, staging, and seating
• Partner with Pre-Production Planners to price solutions that are accurate, executable, and margin-aligned

Collaborate for Flawless Execution

• Ensure clean handoffs from sales to pre-production to on-site teams
• Stay engaged through execution to protect the client experience
• Participate in post-event reviews to sharpen future performance

Maintain Discipline & Visibility

• Use HubSpot as the system of record for accurate and actionable data
• Provide leadership with clear forecasting and pipeline insight
• Use Lasso for quote writing and project management

What We’re Looking For:

• 3+ years of B2B sales experience in live events and/or AV production
• Proficiency with HubSpot (or similar CRM) and Lasso (or similar quoting systems)
• A self-starter who owns outcomes and follows through
• Strong discovery, solution selling, and relationship-building skills
• Comfort working cross-functionally with production, technical, and field teams
• Ability to manage multiple projects while maintaining attention to detail

Alternate Titles:

• Event Production Account Executive
• Live Events Account Manager
• AV Account Manager
• Audio Visual Sales Manager
• Event Production Sales Manager
• Technical Event Sales Manager
• Live Production Account Executive
• AVL Account Manager
• Event Solutions Account Manager
• Production Services Account Executive
• Event Technology Account Manager

Keywords (for Job Boards / ATS): Event Production, Live Events, Audio Visual (AV), AVL, Staging, Temporary Seating, Event Account Manager, Account Executive, B2B Sales, Event Sales, Production Management, Live Production, Technical Sales, Experiential Events, Corporate Events, Concert Production, Venue Production, HubSpot, CRM, Lasso, Quoting Systems, Pipeline Management, Revenue Ownership, Client Retention, Account Growth, Discovery Calls, Solution Selling, Production Planning, Pre-Production, On-Site Execution, Event Technology, Lighting Design, Audio Systems, Video Systems, Stage Platforms, Seating Structures, Event Logistics, Project Coordination, Forecasting, Gross Margin, Account Expansion

EEOC Statement:

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.