Job Description
Job DescriptionBilingual Spanish Customer Service Representative
Location: Glenadale Heights, ILSchedule: Monday-Friday - 6:30 am - 3:00 pmPay rate: $20-$22/hr
Duties:
- Respond promptly and professionally to customer inquiries via phone and email.
- Accurately input customer orders, personal information, and transaction details into the company database.
- Coordinate with the fulfillment team to schedule truck shipments and ensure timely delivery of orders.
- Review and verify that all documentation is completed accurately and in compliance with company procedures.
- Maintain organized records and documentation.
- Handle additional tasks and responsibilities as assigned.
Requirements:
- 3–5 years of customer service and/or office experience in a manufacturing environment (required).
- Bilingual - Spanish and English required.
- Proficient in computer use with strong typing and data entry skills.
- Strong attention to detail and ability to follow instructions precisely.
- Excellent communication and interpersonal skills; capable of building rapport with customers.
- Team player with a strong work ethic and a commitment to producing high-quality results.
- Able to manage tasks effectively in a fast-paced work environment.
- Must not have sensitivities to food or spices.
Contact InformationTo be considered for this opportunity, please reach out to Trova Advisory Group by sending an email to msosnowska@gotrova.com with your resume and a brief introduction.
When contacting us, please ask for the hiring team to ensure your application is directed to the right person. We look forward to hearing from you!
About Trova Advisory GroupTrova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status. We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at trova@gotrova.com Include the nature of your request and your contact information, and we will be happy to assist you.Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.