Job Description
Job Description
Royal Star Realty Inc. is seeking a reliable and customer-focused Remote Customer Service Representative to support our clients and internal team. This role is ideal for individuals who enjoy helping customers, managing communications, and working independently from home.
Responsibilities
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Answer customer inquiries via phone, email, and online platforms
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Provide information about services, listings, and appointments
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Schedule appointments and route requests to the appropriate team members
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Maintain accurate records of customer interactions
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Resolve customer concerns professionally and escalate when needed
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Perform basic administrative tasks and data entry
Qualifications
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High school diploma or equivalent
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Previous customer service or call-center experience preferred
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Strong communication and interpersonal skills
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Comfortable using computers, email, and office software
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Ability to work independently in a remote environment
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Reliable internet connection and quiet workspace
Preferred
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Experience in real estate or administrative support
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Strong organizational and problem-solving skills
Job Details
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Job Type: Full-Time or Part-Time
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Work Location: Remote (Work from Home)
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Schedule: Flexible shifts available
Why Join Us
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100% remote position
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Supportive team and training provided
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Opportunity for long-term growth