Job Description
Job Description
SUMMARY
The Mortgage Clerk supports the daily administration of customer activities. Includes letter generation and document review, data, and document entry, and quality assurance activities.
Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
Associate's degree and a minimum of two (2) years relevant experience, or equivalent combination of education/experience.
Must be able to pass government background check.
KEY DUTIES AND RESPONSIBILITIES
Essential Duties and responsibilities include the following. Other duties may be assigned.
Data entry, imaging documents, sort/scan incoming mail, prepares UPS labels for overnight mailings. Responds to phone calls, voicemails, status calls, and emails, provides customer service support via email and phone.
Researches accounts, investigates unauthorized assistance cases, provides resolution.
Works and imports correspondence in the Electronic Customer File, work correspondence in the Electronic Customer File, work and import correspondence in the Electronic Customer File.
Procures information from Insurance Companies via Telephone, update insurance information, issue payments to insurance companies.
Processes tasks in the system, process charge off and debt cancellations, process Skip trace information.
Documents global system notes in Sagent.
EDUCATION AND EXPERIENCE
Associate's degree and a minimum of two (2) years relevant experience, or equivalent combination of education/experience.
Company DescriptionChickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with multiple subsidiaries that operate as Limited Liability Companies (LLCs) engaged in several lines of business for both the federal government and commercial enterprises. Chickasaw Federal serves as the government contracting arm of Chickasaw Nation Industries, while our Filtration, Manufacturing, Network Services, and Research, Development, Test and Evaluation lines of business serve commercial enterprises.
With approximately 1,800 employees and operations in over 40 states, as well as 5+ OCONUS locations scattered throughout the Caribbean, European, African, and Pacific regions, CNI supports a diverse culture that offers innovative approaches and customer-centered proven solutions. When you join us at CNI, you’ll be part of a team that contributes directly to supporting the economic development within the Chickasaw Nation community. A portion of our profits goes towards education, health care, nutrition services, housing programs, legal services, elder and child care, and community support programs designed specifically for Chickasaw citizens. Successful economic development is an integral part of the Chickasaw Nation’s operations.
If you’re looking for an opportunity to make a difference while enjoying a fulfilling career with an organization full of happy, enthusiastic over-achievers, you’ll enjoy your career with CNI! Come join us today and serve a purpose bigger than yourself.
Company Description
Chickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with multiple subsidiaries that operate as Limited Liability Companies (LLCs) engaged in several lines of business for both the federal government and commercial enterprises. Chickasaw Federal serves as the government contracting arm of Chickasaw Nation Industries, while our Filtration, Manufacturing, Network Services, and Research, Development, Test and Evaluation lines of business serve commercial enterprises.\r\n\r\nWith approximately 1,800 employees and operations in over 40 states, as well as 5+ OCONUS locations scattered throughout the Caribbean, European, African, and Pacific regions, CNI supports a diverse culture that offers innovative approaches and customer-centered proven solutions. When you join us at CNI, you’ll be part of a team that contributes directly to supporting the economic development within the Chickasaw Nation community. A portion of our profits goes towards education, health care, nutrition services, housing programs, legal services, elder and child care, and community support programs designed specifically for Chickasaw citizens. Successful economic development is an integral part of the Chickasaw Nation’s operations.\r\n\r\nIf you’re looking for an opportunity to make a difference while enjoying a fulfilling career with an organization full of happy, enthusiastic over-achievers, you’ll enjoy your career with CNI! Come join us today and serve a purpose bigger than yourself.