Job Description
Job DescriptionPosition Overview
The Account Coordinator is a key member of the sales and account management team, providing administrative support and customer service throughout the full sales and production process. This role supports a designated group of Account Executives (AEs), while also assisting the broader sales team and collaborating with other coordinators.
The Account Coordinator reports directly to the VP of Sales and plays an essential role in ensuring orders, documentation, and customer communications flow smoothly and accurately.
Key Responsibilities
Sales & Account Support
Proofread, enter, and process all customer orders
Assist with paperwork to ensure projects move smoothly into accounting
Research similar projects to support accurate quoting
Follow up with clients on order and project status
Screen inbound calls as part of the phone team
Conduct outbound calls to clients with expiring quotes and outreach as needed
Order & Project Management
Assemble reorder research, including pricing and quantity accuracy
Maintain samples of catalog programs and related binders
Monitor shipping reports for upcoming factory shipments
File and track shipping quotes for Account Executives
Verify shipping instructions on all incoming orders
Alert Accounting on potential direct-ship orders
Maintain and organize project files for AEs
Assist with AE desk responsibilities during absences
Documentation & Systems
Complete order confirmation documents when a customer PO is not provided
Handle licensing, trademark (TM), and manufacturing paperwork as required
Upload final quotes and approved factory artwork to customer records
Maintain and update CRM and customer records, including new customer onboarding
Ensure accurate and timely data entry across systems
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company DescriptionThis company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.