Administrative Support Specialist
Job Description
Job Description
Bridgeway Community Health is seeking a
Administrative Support Specialist
Come join our growing administrative support team who all have a passion to see lives changed and relationships restored!
As the Administrative Support, you will perform a variety of routine office support work and clerical tasks in partnership with our elite team of professionals who provide hope and restoration to individuals who are often mislabeled and misjudged.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Receives and transfers business calls on a multi-line phone system, provides information and answers general inquiries about BRS services and programs, and transfers call to proper sources.
- Prepares written correspondence in accordance with confidentiality requirements for purposes of communicating with referral sources, court representatives, clients, and other community contacts.
- Greets the public and/or clients. Assists public and/or clients with filling out paperwork and forms; directs clients to appropriate staff.
- Schedules appointments for clients with appropriate staff members; maintains office schedules and calendars. Checks clients in for individual and group appointments.
- Accepts client payments, provides receipts of both payment and client encounter. Enters payment data into client database.
- Operates standard office equipment (copier, fax, word processor) with minimal instruction.
- Files to existing filing systems distribute and process mail, urinalysis results, correspondence, and materials.
- Acts as a liaison for clients, personnel, and referral sources.
- Conducts new, transferring or returning client registrations. Reviews and explains Client Handbook including Client Rights, Program Policies and Procedures, Releases of Information and Fee Contract with the client at the time of registration.
- Completes client enrollment process by entering new or returning client demographic, payer and program information into the client database.
- Administers and processes all petty cash transactions according to the policies and procedures set by the Financial department.
Experience, Education and Credentials
- Typically requires a high school diploma or equivalent.
- In addition to education, the qualified candidate will generally have at least two years of experience performing administrative or clerical work.
Knowledge, Skills and Abilities
- Experience and strong interest in working with youth; specifically adolescent populations a plus.
- Bilingual Spanish fluency is a plus.
- Excellent interpersonal communication skills and strong computer and time management skills are required to work effectively.
- Intermediate understanding of federal and state confidentiality, record retention and HIPAA requirements.
- Qualified candidates must be able to pass a DHS criminal background check.
Benefits
- Paid Holidays
- Medical, Vision and Dental Coverage
- 5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options)
- Corporate Fitness Membership subsidy
- Employer-Sponsored Life, Accidental Death, Critical Illness, Short-Term and Long-Term Disability Coverage
- Generous Paid Time Off (PTO) Plan
- Flexible Spending Accounts
- Internal Growth Opportunities
About Bridgeway Community Health
Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel.
BEST Non-Profit Award
For the 9th year in a row, Bridgeway Community Health has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon!
Council on Accreditation
Bridgeway Community Health has achieved accreditation, meeting the highest national standards in professional performance.
If this sounds like an environment for you, come join our team!
EOE AA M/F/VET/Disability