Job Description
Job DescriptionBIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11th TIME
LOCATION
Golden Valley, Minnesota (hybrid work option available, must be based locally)
PAY, BENEFITS, AND PERKS
Hiring Pay Range: $100,000 - $110,000
- Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire
- 401(k) Plan with employer match
- Ten paid holidays, no waiting period to receive holiday pay
- Generous Paid Time Off (PTO) and rollover options
- Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
- Company paid benefits including Life Insurance, Short Term and Long Term Disability
- Employee Assistance Program (EAP)
- Educational Assistance options
- Rent discount
- Life Time Fitness Membership discount
The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (hr@tbigos.com).
ESSENTIAL JOB DUTIES
Compliance Leadership & Team Management
- Lead the compliance team in processing tenant applications, move-in certifications, and annual recertifications
- Supervise and mentor the Compliance Auditor through ongoing guidance, professional development, and performance management to maintain high-quality compliance standards
- Serve as the organization's primary resource for property management teams on compliance-related inquiries and guidance
Audit & Risk Management
- Oversee internal audit programs to assess operational controls, identify compliance risks, and verify adherence to regulatory and lender requirements
- Establish continuous monitoring protocols to track property performance against compliance benchmarks
- Develop data integrity protocols and standards to ensure accuracy and reliability of audit information
- Analyze audit findings and recommend corrective action plans to address deficiencies
- Generate and maintain audit reports and performance metrics that drive organizational improvement
- Coordinate responses to external audits and monitoring reviews
Process Improvement & Strategic Analysis
- Lead process improvement initiatives using data-driven analysis to identify inefficiencies and establish best practices
- Evaluate audit results to recommend and implement enhanced workflows, procedures, and operational processes
- Partner with leadership to diagnose business challenges and leverage compliance data to inform strategic decisions
- Measure accountability and effectiveness of process changes to ensure positive impact on organizational performance
- Stay current with evolving compliance industry standards and integrate emerging best practices
Regulatory Oversight
- Maintain expertise in affordable housing program requirements, including Section 8, Low-Income Housing Tax Credit (LIHTC), and local programs
- Serve as principal contact for regulatory bodies, state housing finance agencies, HUD, local housing authorities
- Manage tenant file reviews and support physical inspection processes
- Fulfill responsibilities as the organization's VAWA Coordinator
Documentation & Systems Management
- Oversee maintenance of essential compliance documentation, including Tenant Selection Plans, Affirmative Fair Housing Marketing Plans, and Enterprise Income Verification policies
- Administer and audit Yardi Affordable workflows to ensure data integrity
- Support TRACS submission processes and ongoing monitoring activities
QUALIFICATIONS
Education and Experience:
- High school diploma or GED required; bachelor's degree preferred
- Minimum of 5 years progressive affordable, multi-family property management experience
- Experience with subsidized housing program administration
- Supervisory experience preferred
Skills and Abilities
- Fluent in English and proficient in oral and written communication
- Ability to review, interpret, and apply lender and government regulations covering the affordable rental housing industry with a commitment to the development of extensive program knowledge and competencies
- Effectively supervise the work of others, including providing constructive feedback, coaching, and identifying ongoing training and development opportunities
- Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers, vendors, and business partners
- Commitment to providing a high level of responsiveness to government agency contacts, lenders, contract administrators, and internal customers
- Analytical and problem-solving skills
- Data management skills and attention to detail
- Ability to work collaboratively in a team environment
- Decision-making, problem solving, and time management skills
Physical Demands:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.
Personal Protective Equipment: None
Work Environment: Office working conditions, corporate office, hybrid work model