Bilingual Office Assistant (English/Spanish)

Job Description

Job Description

We are looking for a bilingual (English/Spanish) office assistant to support daily operations, customer communication, scheduling, invoicing, and administrative tasks for a growing commercial cleaning and facility management company.

Key Responsibilities

• Answer phone calls, emails, and messages in both English and Spanish
• Provide customer service, updates, and follow‐ups
• Assist with scheduling cleaning crews and coordinating daily routes
• Organize and maintain folders, documents, and digital files
• Maintain customer records, contracts, and service documentation
• Support onboarding of new employees (forms, IDs, orientation scheduling)
• Track supplies, equipment needs, and office inventory
• Assist management with reports, data entry, and administrative tasks
• Translate documents and communications as needed