Job Description
Job Description
Medical Office Coordinator
Untethered Airway Health Center
Lakewood, CO
$25 - $30/hour DOE/E
Full time: Monday – Thursday 7:30am – 3pm
Benefits: Health Insurance, PTO and Holidays
Untethered Airway Health Center practice dedicated to sleep and breathing challenges located in Lakewood, CO is seeking a dynamic and motivated Office Coordinator to join our front office team. The ideal candidate delivers outstanding customer service to patients, offers excellent administrative support to the clinical team, and builds genuine, compassionate connections with patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clinical Liaison and Schedule Management
• Proactively fill schedule openings and manage patient observation/reactivation systems.
• Review charts, notes, and procedures to prepare for patient visits.
• Support checkouts by communicating pending treatment and transitioning plans to appropriate departments.
• Ensure all patients are scheduled for their next visit before leaving.
Administration Duties
• Greet and check-in patients warmly while confirming health histories and assisting with paperwork or tech needs.
• Check-out patients efficiently, ensuring all questions are answered and follow-up is scheduled.
• Manage incoming calls, messages, and Weave/text/email communication with professionalism.
• Schedule new and existing patient appointments according to templates and confirm new patient readiness prior to visits.
• Support cleanliness and organization of the front desk and reception areas.
General Responsibilities
• Participate in daily huddles—take notes and relay action items to the team.
• Communicate schedule updates and patient concerns using Blue Note, Weave, or in-person conversations.
• Step in to support team members with phones, messages, scheduling, or other backup needs.
• Surprise and delight patients—your positive personality is part of their experience!
• Answer and route calls; take messages.
KNOWLEDGE, SKILLS AND ABILITIES:
• Exceptional customer service and communication skills (written and verbal).
• Knowledge of dental terminology and insurance basics (preventative, minor, ortho).
• Familiarity with Dentrix, Dexis, Invisalign, and/or DrChrono is a plus.
• Familiarity with children and breastfeeding medicine. (preferred)
• Self-motivated, organized, and solutions-oriented in a fast-paced, health-focused environment.
• Team-oriented and adaptable—willing to step in wherever needed to support patient care and whole-body wellness.
• Collaborate and network with referring offices.
EDUCATION AND EXPERIENCE:
• High School Diploma or Associates (preferred)
• 2+ years of applicable medical or dental office experience required.
Untethered Airway Health Center: https://untetheredairwayhealthcenter.com/lakewood/
Company Description***REO Consulting is the recruitment partner of the hiring organization.***
Company Description
***REO Consulting is the recruitment partner of the hiring organization.***