Job Description
Job Description
About the Role
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We're an independent optometrist practice in Howards Grove, WI, seeking a Certified Optician to join our team. As a vital part of our practice, you'll be responsible for guiding patients through the eyewear selection process, ensuring they receive the best possible vision correction and exceptional service. We're looking for a detail-oriented, patient, and friendly professional who thrives in a collaborative, community-focused environment.
Responsibilities
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Eyewear Dispensing & Patient Care: Interpret and fill eyeglass prescriptions provided by our optometrist. Assist patients with frame and lens selection, offering expert advice on materials, lens coatings, and styles to suit their lifestyle and needs.
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Measurements & Adjustments: Take precise facial and eye measurements, including pupillary distance (PD) and segment height, to ensure a perfect fit. Conduct minor repairs and adjustments on eyewear to maximize patient comfort and satisfaction.
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Administrative & Sales Support: Process insurance claims and maintain accurate patient records. Handle sales transactions and manage inventory to ensure a diverse selection of frames and products.
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Vendor & Lab Management: Work closely with frame vendors to select new inventory and manage existing stock. Collaborate with multiple optical labs to ensure timely and accurate fulfillment of orders.
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Patient Education: Educate patients on the proper care and maintenance of their new glasses and explain their vision insurance benefits.
Qualifications and Skills
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Certification: American Board of Opticianry (ABO) certification is strongly preferred.
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Experience: A minimum of 2 years of experience as an optician is preferred.
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Technical Skills: Proficiency in using optical equipment like lensometers, pupillometers, and frame adjustment tools.
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Customer Service: Excellent interpersonal and communication skills with a strong focus on providing a positive patient experience.
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Attention to Detail: Must be highly accurate in taking measurements, processing orders, and maintaining records.
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Sales Acumen: The ability to recommend and sell products effectively while always prioritizing the patient's best interest.
Company DescriptionWe are an independent optometric practice located in Howards Grove, WI. For over thirty years the growth and success of Kisiolek Eye Center has been founded on a commitment to providing the latest in eye care technology as well as a never ending quest for excellence in patient satisfaction.
Company Description
We are an independent optometric practice located in Howards Grove, WI. For over thirty years the growth and success of Kisiolek Eye Center has been founded on a commitment to providing the latest in eye care technology as well as a never ending quest for excellence in patient satisfaction.