Case Manager I

Job Description

Job Description

Title: EHE Non-Medical and Employment Case Manager

Summary

The EHE Non-Medical and Employment Case Manager provides individualized, client-centered support to participants enrolled in the Ryan White Part A and Ending the HIV Epidemic (EHE) programs. This position is responsible for assessing client needs, removing barriers to care, and linking participants to essential medical, social, and employment-related services to promote self-sufficiency, retention in care, and improved health outcomes.

Position Type

Exempt or Non-Exempt – Full Time

Essential Functions

• Provide direct non-medical case management services to program participants
• Conduct initial and post-employment assessments to identify strengths, barriers, and goals; develop employment plans; and provide guidance to support job readiness and retention.
• Assist clients with job search preparation, including applications, résumés, interviews, and referrals to job fairs or hiring events.
• Assist clients in removing barriers to care and accessing community resources, and supportive services.
• Complete reassessments on program individuals in accordance with regulatory guidelines
• Maintain contact with program individuals in accordance with regulatory guidelines
• Assist program individuals in obtaining community support, resources and services
• Maintain required documentation (daily unit logs, annual reports etc)
• Follow all guidelines & procedures related to EZ Labor (clocking in & out, reviewing timecard, requesting edit sheets, etc)
• Report any significant concerns to supervisor
• Maintain training requirements
• Projects and duties as assigned

Competencies

1. Communication Proficiency
2. Accountability for Others
3. Balanced Decision Making
4. Leading Others
5. Flexibility
6. Initiative
7. Analysis of Data
8. Problem Management

Supervisory Responsibility

None

Required Education and Experience

Bachelor’s degree in human services, Social Work, or a related field required. Valid driver’s license, excellent writing and computer skills required. Valid driver’s license and reliable transportation. Strong written, organizational, and computer skills. Experience providing employment support or case management preferred.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit, use hands, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee can sometimes be exposed to weather conditions. The noise level in the work environment is usually moderate.

Volunteers of America South Central Louisiana, Inc. offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.

Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.