Clinical Support Secretary (PRN- as needed)
Job Description
Job Description
Clinical Support Secretary
PRN- as needed
8 hr. shift, 8am - 4:30pm
4 hr. shift, 10am - 2pm
Not a remote position
Does require full time, 8am - 5pm orientation for a number of weeks
ESSENTIAL FUNCTIONS:
Assists within and across the functions of admissions, home hospice and spiritual care to maximize effective and efficient coordination of resources through the following areas of responsibility to best address the needs of patients and families seeking and receiving hospice care.
Provides secretarial functions such as faxing, typing, and copying to meet the needs.
Maintains and distributes daily census and other monitors in a timely fashion.
Assists with follow up calls and details of death and transfer checklists as requested.
Communicates effectively with organizational staff, physicians, patients, visitors, outside contractors and community agencies.
Maintains adequate supplies of Hospice Handbooks and medication labels.
Serves as liaison with medical records department.
Provides secretarial assistance to CST Director and Director Home Hospice, Team leaders and home hospice staff.
Assures all incoming calls are courteously and promptly answered.
Assists with "Refill-only" med-line.
Sends all physician letters/orders, renewals, and verbal orders; documents, copies and distributes returned signed physician orders, renewals, and verbal orders. Sends after death letters and evaluations to physicians and ECFs.
Faxes necessary forms and provider notifications to DME company, nursing homes, hospitals, pharmacy, and other providers.
Serves as the liaison for the IDT with the DME company to order all equipment.
Receives details of death information and processes in a timely manner.
Sends all physician letters, initial PPOCs, SMOs and PPOCs with modified orders.
Tracks and provides follow-up per organization policy for orders that are not returned.
Schedules continuous home care (utilizing contracted private duty agency support PRN). Assists with scheduling care teams as needed.
Prepares home hospice, CST and/or Access team staff schedules.
Assists with room reservation needs for home hospice and activities.
Transcribes physician-dictated materials as needed.
Creates and maintains various calendars and forms to support home hospice functions.
Assists with the creation and maintenance of forms that support home hospice and spiritual care activities.
Obtains hospital records as requested by clinical staff.
Assists with data collection, audits, and reports on home hospice and other departments per request.
Distributes PIOs, PPOCs and other forms for nursing home patients to home hospice teams.
Maintains Suncoast Solutions databases, including patients, physicians, nursing homes, hospitals, and pharmacies.
QUALIFICATIONS:
High School graduate or GED required.
Computer experience required
We offer a full range of benefits including:
* Must work a minimum of 64 hours per two-week pay period
^ Must work a minimum of 40 hours per two week pay period
- Health Insurance *
- Dental and Vision Insurance ^
- Short and Long Term Disability- Employer Paid *
- Life Insurance/Accidental Death & Dismemberment (AD&D) - Employer Paid *
- Flexible Spending Account (FSA) ^
- 401(k) and Roth 401(k) retirement plan with company match
- Paid Holidays ^
- Paid Time off (PTO) ^
- Shift Differentials
- Employee Assistance Program (EAP)
- Tuition Reimbursement Program ^
- Free Flu Shots
- Mileage reimbursement
- Educational Opportunities
- AAA Membership – Employer Paid ^
- Chair Massages – Employer Paid
- Fresh Fruit during the summer
- Semi-Annual "All Staff" meetings
- Fun, employer-sponsored activities and recognition events
EOE
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