Lead Medical Assistant (Scottsdale and Phoenix)

Job Description

Job Description

Are you passionate about patient care and ready to make a difference in the lives of those battling cancer? Ironwood Cancer & Research Centers is looking for a dedicated, compassionate, and detail-oriented Lead Medical Assistant to join our oncology team!

Ironwood Cancer & Research Centers:

• Beautiful state-of-the-art integrated Cancer and Women's Centers
• Location: Scottsdale location (101 & Shea) and Phoenix, Arizona (Tatum & Shea)
• Full-Time | Day Shift | Competitive Pay + Benefits

What You’ll Do:

• Provide hands-on support across all Medical Assistant functions, including clinic coverage
• Coordinate daily MA schedules and ensure balanced workload distribution
• Monitor team performance and assist the Office Manager with training, onboarding, and workflow consistency
• Lead quality assurance efforts, including competency checks and Standard of Care audits
• Serve as the first point of contact for MA-related concerns from patients and staff
• Oversee MA inboxes, voicemails, portal messages, and prescription lines to ensure timely follow-up
• Support inventory management and office supply coordination
• Promote a positive, team-oriented culture through mentorship and accountability

What We’re Looking For:

• Certified Medical Assistant (CMA, RMA, or equivalent)- **Only candidates who currently hold a valid Medical Assistant certification or the ability to obtain w/in 90 days will be considered***
• 3+ years of MA experience in a fast-paced setting
• Medical oncology experience preferred
• Strong communication, organizational and customer service skills
• Compassionate, team-oriented, and adaptable personality
• EMR experience and computer proficiency a plus
• Positive, professional attitude with a team-first mindset and a passion for oncology care

Why Join Us?

• We are the largest patient-focused cancer provider in the valley!
• Work alongside renowned medical oncologists and a supportive clinical team
• Make a meaningful impact in the lives of patients facing cancer and other conditions
• Enjoy a collaborative, respectful, and growth-focused work environment
• Access to full health benefits and retirement plans
• Must be willing to travel to other Ironwood locations
• Equal Opportunity Employer

Ready to make a difference?

• Apply today and become a vital part of a team that’s changing lives—one patient at a time.
• Learn more at www.ironwoodcrc.com