Job Description
Job Description
This is a part-time to full-time (25-32 hours per week) position on-site for a front desk receptionist, located in Buffalo, NY. The front desk is responsible for welcoming and assisting patients, managing phone calls, scheduling appointments, maintaining patient records, performing general clerical tasks, and ensuring the reception area is clean. The role involves providing excellent customer service and ensuring a positive experience for all visitors.
Qualifications:
-Proficiency in phone etiquette and receptionist duties
-Strong clerical skills, including record management and data entry
-Exceptional communication and customer service abilities
-Friendly demeanor and ability to multitask in a fast-paced environment
-Attention to detail and organizational skills
-Proficiency in using office software and scheduling systems is an advantage
-Medent EMR system knowledge required
-High School diploma or equivalent required