Job Description
Job Description
Job Title: Recruitment Specialist
Reports to: People + Culture Manager
Location: Philadelphia, PA OR Madison, WI
Job Type: Full-time, Exempt
Schedule: 32 hours/4 days per week, Monday-Thursday 8:30am-5:00pm
Founded in 2014, Bicycle Transit Systems (BTS) is a woman-owned business with a mission to operate bike share systems that create connections in our communities and protect our planet. We operate and manage a portfolio of bike share systems across the United States, as well as a nation-wide customer service call center. Bike Transit employees provide safe, seamless, reliable, and memorable customer experiences, and create mutually-rewarding relationships with our riders, suppliers, and clients. We are currently looking for a talented Recruitment Specialist to join our team!
The Recruitment Specialist is responsible for the full-cycle recruitment for all hourly, front-line positions and exempt management and technical roles at Bicycle Transit Systems. The ideal candidate is a proactive communicator who can move seamlessly between different talent pools, ensuring we attract and retain high-quality team members at every level of the business. This role will be a Diversity- Equity- Inclusion- Justice (DEIJ) advocate, identifying diverse sourcing tools and championing a "Diverse Slate" process to ensure our workforce reflects a broad range of backgrounds and perspectives.
A few of the benefits we offer:
- Competitive compensation package
- Affordable medical, dental, and vision insurance options
- 401k with up to 4% employer match
- 4-Day work week
- 3 weeks PTO + 7 days sick time off per year
- Paid parental leave
Essential Functions:
- Manage the end-to-end recruitment process, from job posting/sourcing to orientation, ensuring consistent communication with hiring managers and candidates
- Implement effective recruitment strategies for all positions at Bicycle Transit Systems, to include front-line operations positions, managerial positions and technical roles.
- Serve as the face and voice of Bicycle Transit Systems as the first point of contact for candidates.
- Develop recruitment blueprints for seasonal cycles, ensuring a high-quality, diverse workforce is ready for operational peaks.
- Leverage local community partnerships to ensure seasonal hiring reflects the diversity of the local area.
- Partner with Hiring Managers to align hiring needs with market availability while maintaining a high bar for both skill and cultural addition.
- Proactively identify and implement new recruiting tools, job boards, and platforms specifically designed to reach diverse and underrepresented talent pools.
- Partner with hiring managers to understand role requirements, team dynamics and business priorities
- Champion and enforce the "Diverse Slate" process, ensuring hiring managers are presented with a broad range of backgrounds before moving to final interview stages.
- Audit job descriptions for inclusive language and facilitate bias/recruitment training with hiring teams.
- Develop relationships with diversity-focused professional organizations, and community groups to broaden the seasonal and tech pipelines.
- Monitor and report on recruitment funnel diversity, identifying areas where underrepresented candidates may be dropping off.
- Ensure an equitable and transparent experience for all candidates, from high-touch technical leads to rapid-response seasonal hires.
Education and/or Work Experience Requirements:
- Bachelor’s degree in human resources OR related field and/or equivalent experience.
- 3-5 years of recruiting experience, covering both non-exempt and exempt positions.
- High proficiency in Excel, Word, Microsoft 360 Suite, and ability to learn new software.
- Experience with ADP Workforce Now HRIS software preferred.
- Ability to speak fluently about technical roles and the specific diversity challenges within the tech industry.
- Proven track record of using diverse sourcing tools and successfully implementing "diverse slate" or similar equitable hiring frameworks.
- Knowledge of sourcing techniques, applicant tracking systems, and recruitment best practices.
- Knowledge of office procedures, methods, equipment and able to utilize computer technology.
- Organized thinker, with the ability to self-direct and meet deadlines.
- Excellent verbal and written communication skills required.
- Able to perform work in a fast-paced team environment.
- Self-starter who rises to the challenge.
- Strong interpersonal skills to "champion" the diversity process even when hiring managers are facing tight seasonal deadlines.
- Demonstrates strong organizational skills while adapting to changes in the work environment.
- Dependability and timeliness are a must.
- Maintains confidentiality and follows directions as well as exercises independent judgement and action.
- Excitement and interest in bike sharing a plus.
- Must have a positive and friendly attitude.
- Sense of humor and a drive to help people a must!
Physical Requirements and Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- This is a full-time position where you will be expected to work 32 hours per week (4 days per week, 8 hours per day). Some hours outside of this, including nights and weekends, may be required.
- This can be hybrid role (3 days in the office, one day remotely) if desired.
- Any travel would be primarily local during the business day.
- This job operates in a professional office located in a warehouse environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
- Must be able to lift up to 20lbs.
- This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time, and bend or stoop as necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential support duties.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.