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Practice Manager

Forward Health LLC
locationPortland, OR, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job DescriptionJob Title: Practice Manager – Sleep Medicine Clinic
Location:Oregon Sleep Associates in Portland, Oregon (Full-Time, On-Site)


About Us:
We are a multi-specialty sleep medicine clinic committed to delivering compassionate, comprehensive care to patients suffering from sleep disorders. Our services include sleep consultations, diagnostic testing (Home Sleep Tests and in-lab Polysomnography), CPAP therapy through our DME program, and more. We are growing, patient-centered, and deeply focused on improving long-term outcomes for individuals dealing with sleep apnea and other sleep-related conditions.

Position Summary:
We are seeking an experienced, proactive, and collaborative Practice Manager to oversee the day-to-day operations of our Oregon location. This individual will play a vital role in supporting clinical and administrative teams, optimizing workflows, and ensuring a high standard of patient care across visits, testing, and therapy services. This position is ideal for someone who thrives in a fast-paced environment, communicates effectively, and leads with empathy and accountability.

Key Responsibilities:

  • Manage and oversee all operational aspects of the clinic, including scheduling, front desk, patient flow, and staff performance.
  • Coordinate with clinical and DME teams to ensure smooth delivery of services across diagnostic testing (HSTs/PSGs) and CPAP therapy.
  • Supervise and support staff development, onboarding, and training.
  • Monitor key performance indicators (KPIs), patient satisfaction, and daily metrics; implement process improvements where needed.
  • Ensure compliance with state and federal healthcare regulations.
  • Work closely with the central billing, call center, and leadership teams to maintain financial efficiency and accurate documentation.
  • Participate in budgeting, inventory management, and vendor coordination for supplies and DME equipment.

Qualifications:

  • 3+ years of experience in healthcare management or clinic operations (sleep medicine or DME experience is a strong plus).
  • Proven leadership and people management skills.
  • Strong organizational, communication, and problem-solving abilities.
  • Familiarity with sleep testing protocols and CPAP therapy is highly desirable.
  • Experience with EMRs and medical billing workflows.
  • Ability to multitask, prioritize, and manage a team in a dynamic setting.

Compensation & Benefits:

  • Competitive salary based on experience
  • Health benefits
  • Paid time off and holidays
  • Opportunities for growth and leadership within a fast-expanding practice
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