Job Description
Job Description
DISPATCHER
A. Qualification Standards. Must meet the applicable Company and regulatory
requirements and be qualified through experience, education, and in accordance
with other qualification standards set forth by SOC Management.
B. Line of Authority. Reports to the SOC Manager on Duty or ATS as applicable.
C. Duties & Responsibilities
1. Promotes and fosters a safe and secure working and operating environment,
Leadership commitment, and the promotion of safety as a core value of the company.
2. Must read, write, fluently speak, understand, and use the English language
during all flight operations.
3. Accountable for the safe dispatch and flight following Company flights
4. Jointly responsible, with the Pilot-in-Command (PIC), for the preflight planning,
delay, and release of a flight in compliance with Company policy and Federal
Aviation Regulations as applicable.
5. Be thoroughly familiar with and comply with applicable federal regulations,
Company manuals, forms, policies, procedures, processes, and guidance to
perform their duties and responsibilities.
6. Maintains familiarity with all current and forecast weather and NOTAMs
throughout the entire area in which the aircraft will be traveling.
7. Ensures that a flight release is properly prepared for each leg of the flight to be
flown and that the appropriate signatures are on the release or annotation of
verbal acceptance by the PIC.
8. Advises Flight Crews of any adverse weather conditions or significant changes
in the weather conditions along the route of flight.
9. Monitors and records weather and NOTAMs.
10. In the event of an accident or incident, initiates and follows the procedures
outlined in the Emergency Response Program (ERP) Manual.
11. Cancels or re dispatches a flight if, in the opinion of the Dispatcher or PIC, the
flight cannot operate or continue to operate as safely as planned or released.
12. Monitors all Company flights from origin through all intermediate stops to final
destination.
13. Issues necessary instructions and information for safe operation of all flights for
which the Dispatcher is responsible.
14. Coordinates with all departments to ensure the most efficient operation
possible.
15. Follows all abnormal and emergency procedures while maintaining operational
control and keeping the SOC Manager on Duty apprised of all emergency
situations.
16. Responsible to review the Qualified Local (Weather) Observer (QLO)
observations for accuracy and timely reporting
17. Responsible for completion and filing of all necessary records of flight activity.
18. Maintains sufficient stock of supplies and forms for the Dispatch office.
19. Other required duties as assigned by the SOC Manager on Duty or ATS.
20. Perform crew scheduling duties
Knowledge, Skills, and Abilities:
- Ability to work well under pressure and in a fast paced and multitask environment
- Well versed with FAR’s and NTSB
Education and Experience:
- Must possess dispatcher license
- Previous dispatch experience preferred
- Must be legally authorized to work in the U.S. for any employer without sponsorship
- Must be able to pass a Drug and Alcohol Screen, and FBI Fingerprint & 10 Year Background Check