Customer Service Representative
1-800-Plumber + Air of Cleveland
Cleveland, OH, USA
6/14/2022
Full Time
Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Competitive salary
- Training & development
We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of our customers.
Requirements:
- Have a courteous and pleasant demeanor
- Perform clerical and mail processes
- Take inbound calls being the first impression for the customer.
- Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call.
- Technician Scheduling
- Handles Invoice Process
Other requirements:
- Clean Background
- Pass Drug Test
- Reliable Transportation
- Active Cell Phone
- Valid Drivers License