Job Description
Job DescriptionCustomer Service Representative (Entry Level)
Location: Moorestown, NJ
Schedule: On-site (Remote eligible after 90 days)
Looking for New Opportunities?
Look no further — GlacierPoint Enterprises is HIRING!
Who We Are
GlacierPoint Enterprises is a leader in the ice cream distribution industry. While ice cream is our primary focus, we also distribute frozen foods, beverages, and other high-demand products to customers across the East Coast.
As a Direct Store Delivery (DSD) organization, we deliver products directly from our suppliers to retail stores, bypassing traditional distribution centers. This model allows us to provide fast-turning, high-velocity products with exceptional reliability and consistency.
We operate out of 20+ facilities across New York, New Jersey, Pennsylvania, Delaware, Maryland, Virginia, and the Carolinas, with a rapidly expanding footprint.
What We Offer
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Comprehensive benefits package including:
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Medical, dental, and vision
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Life insurance & disability
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401(k) with company contributions
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FSA and paid time off
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Paid holidays & employee appreciation events
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Overtime opportunities
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Friendly, team-oriented work environmen
Position Overview
We are currently seeking an Entry-Level Customer Service Representative to join our team in Moorestown, NJ.
Important:
This position is NOT remote initially.
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On-site work is required for the first 90 days for training and onboarding
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Remote eligibility may be considered after successful completion of the 90-day introductory period, based on performance and business needs
Key Responsibilities
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Handle all incoming and outgoing customer calls daily
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Respond to customer inquiries and take product orders
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Provide accurate product knowledge and exceptional customer service
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Communicate, sell, and promote products to customers
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Work closely with account personnel and assist other departments as needed
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Perform additional customer-related duties as assigned by the Customer Service Manager
What You Need
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High School Diploma or GED
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Sales and/or customer service experience
(grocery, foodservice, or telemarketing experience preferred) -
Strong customer service and communication skills
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Experience working in a high-volume inbound call environment
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Team-oriented mindset
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Microsoft Office and Excel experience preferred
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Bilingual (Spanish) is a plus
Equal Employment Opportunity Statement
GlacierPoint Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin