Director of Food Service
Job Description
Job Description
About the Company
Mini Melts is a premium novelty ice cream brand redefining frozen fun through innovation, hospitality, and operational excellence. We serve millions through entertainment venues, retail stores, and foodservice partners. We’re on a mission to scale our white-glove experience while ensuring best-in-class performance across every customer touchpoint.
At Mini Melts, you’ll join a team that values creativity, accountability, and collaboration. We offer a vibrant and supportive work culture where your expertise can directly influence company growth. Here, your leadership won’t just be recognized — it will shape the next chapter of our success story.
About the Role
We’re seeking a dynamic and strategic National Accounts Manager to drive growth across the colleges, universities, travel, and other non-commercial foodservice segments. In this high-impact role, you’ll own the national sales strategy—building partnerships, expanding market presence, and fueling sustainable growth for our brand. You’ll work cross-functionally with marketing, operations, and product development teams to create value-driven programs tailored to customer and channel needs, while cultivating relationships with major players in the foodservice industry.
Responsibilities
- Develop and execute the national sales strategy across key non-commercial segments including education and travel.
- Identify and capture growth opportunities within new and existing accounts; establish measurable goals and KPIs by region and segment.
- Build and maintain strong relationships with national and regional accounts such as Aramark, Sodexo, Compass, and major campus dining and travel operators.
- Collaborate internally to ensure alignment across marketing, operations, and product development teams.
- Negotiate contracts, pricing, and promotional programs to maximize both volume and margin growth.
- Represent the brand at industry conferences, trade shows, and customer events to enhance visibility and strengthen our market influence.
- Track and report on sales performance, pipeline progress, and key business metrics.
Qualifications
- 8–10 years of progressive sales leadership experience in foodservice, ideally within colleges & universities or travel sectors.
- Proven success managing national accounts and complex customer relationships.
- Deep understanding of foodservice distribution, contract management, and industry dynamics.
- Exceptional negotiation, communication, and relationship-building skills.
- Self-motivated, strategic thinker with a passion for the food industry.
- Bachelor’s degree in Business or a related field required.
- Willingness to travel as needed.
- Experience in frozen food is a strong plus.
- Strong interpersonal and communication skills; able to influence at all organizational levels.
- Analytical problem-solver with the ability to make sound decisions under pressure.
- Proficient in Microsoft Office Suite; experience with safety management systems a plus.
- Self-starter with the ability to work independently and manage multiple priorities.