Job Description
Job DescriptionCompany Description
SkillBridge Academy is a forward-thinking organization dedicated to empowering individuals and organizations through strategic communication, professional development, and innovative learning solutions. We foster a collaborative, growth-oriented environment where talent is valued, ideas are encouraged, and careers are built with purpose.
Job Description
We are seeking a dedicated Client Service Associate to join our Charlotte office. This role is ideal for a motivated professional who excels in client interaction, problem-solving, and delivering top-notch service. The successful candidate will act as a key point of contact for our clients, ensuring their needs are met efficiently and professionally.
Responsibilities
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Serve as the primary contact for client inquiries and support requests.
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Manage and maintain client records and documentation accurately.
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Coordinate with internal teams to ensure timely resolution of client issues.
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Monitor client satisfaction and identify opportunities to enhance their experience.
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Support administrative tasks to streamline daily operations.
Qualifications
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Strong communication and interpersonal skills.
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Ability to manage multiple tasks and priorities effectively.
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Detail-oriented and highly organized.
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Problem-solving mindset with a commitment to client satisfaction.
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Proficiency in basic office software (e.g., Microsoft Office Suite).
Additional Information
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Competitive salary ($47,000 – $52,000 per year).
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Opportunities for professional growth and development.
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Supportive and collaborative work environment.
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Skill development and training programs.