Indemnity Claims Processor/Senior Claims Adjuster

Job Description

Job DescriptionTHIS ROLE IS ONLY FOR CURRENT ARIZONA RESIDENTS

SOAZ-Req # 8554- AZDOA - Claims Processor/Senior Claims Adjuster (Local Only/Remote)

Closing Date & Time: 10/30/2025@ 3 PM

Required Skills
4+ Years of Claims Experience (Indemnity Experience)

Preferred Skills
License - Arizona Adjustments License
Proficient in Google Suite

Description

• Investigate, evaluate, analyze, and determine compensability of time loss and catastrophic claims.
• Calculate average monthly wage and set reserves.
• Compute and authorize indemnity and medical benefits; update claims system; negotiate settlements, and notify the respective agency loss prevention coordinator of risks.
• Monitor changes to diagnosis to verify ICD codes are current for Medicare purposes.
• Coordinate activities of nurse case managers, attorney and/or subrogation specialists, and with other RMD sections as appropriate.
• Identify the need for and coordinate Independent Medical Examinations (IMEs)
• Communicate with agency personnel and injured employees, conduct claims management training and claim review,as needed.
• Exercise independent judgment on complex claims and functions as directed.
• Proper management of litigation working with Attorney General's Office or outside counsel, experts, and plaintiff counsel.
• Oversee performance of contracted vendors and experts to assist in claim management, such as labor market consultants, nurse case managers, investigators, and IME coordination services.

This is a remote position.