Mortgage Servicing Specialist
Maspeth Federal Savings & Loan Assn
Far Rockaway, Queens, NY, USA
6/14/2022
Full Time
Job Description
Job Description
Job Description
The Mortgage Servicing Specialist dealing with Tax Escrow is responsible to obtain, check and pay all property taxes.
Reports to
- Mortgage Servicing Manager
Primary Responsibilities
- Perform debit escrow analysis annually
- Answers customer inquiries on real estate taxes and water bills
- Orders any missing bills, in time to avoid delinquent penalties
- Hand posts all irregular tax payments and tracks zero Real Estate Billing
- Resolves any questionable bills
- Checks all delinquent tax items/lien sales and resolves them by contacting Title Company or the mortgagor
- Maintains knowledge of various departmental roles and cross-train colleagues on Tax Escrow
- Other duties as assigned
Desired Skills and Experience
- Good customer communication skills
- Professional correspondence capability
- Detail oriented
- Knowledge of Microsoft Office