Job Description
Job DescriptionBenefits Administrator / Benefits Operations Specialist
Hybrid | Tampa Bay, FL (3 days onsite / 2 remote)
Monday–Friday | 8:00 AM – 5:00 PM EST
We’re partnering with a growing organization that supports a diverse employee population across multiple benefit plans and client groups. This role is ideal for a hands-on Benefits professional who thrives in a high-volume, operationally driven environment, particularly someone with PEO, shared services, or multi-client benefits experience.
What You’ll Do
You’ll play a critical role in the day-to-day administration and operational success of Health & Welfare and Retirement programs, ensuring accuracy, compliance, and a strong employee experience.
Benefits Administration & Operations
- Administer Health & Welfare plans including Medical, Dental, Vision, Pharmacy, Section 125, COBRA, HIPAA, and voluntary benefits
- Support 401(k) and retirement plans, including reviewing Fidelity data, identifying contribution discrepancies, processing catch-up contributions, and managing QDRO/QMSO activity
- Handle benefit enrollments, life events, new hires, leaves of absence, and beneficiary updates
- Perform file feeds, audits, reconciliations, reporting, and vendor invoice reviews
Employee & Client Support
- Respond to employee inquiries through a case management system (FIFO), providing clear, accurate guidance
- Educate employees on benefit plans by walking through plan documents live on calls, ensuring transparency and “source of truth” understanding
- Partner closely with Payroll, Legal, and external vendors to resolve issues efficiently
Annual Enrollment & Projects
- Assist with annual open enrollment, including system readiness, vendor coordination, communications, and issue resolution
- Support ongoing benefits initiatives focused on operational efficiency, compliance, and employee experience
Vendor & System Management
- Work directly with carriers, brokers, and consultants on day-to-day benefits administration
- Contribute to process improvements, system enhancements, and documentation maintenance
What We’re Looking For
- 5+ years of experience in Benefits Administration, HR, or Benefits Operations
- Strong knowledge of Health & Welfare plans and Section 125
- PEO experience strongly preferred (or exposure to multi-client, shared services, or complex benefits environments)
- Hands-on experience with medical and health benefits and retirement/401(k) administration
- Familiarity with benefits compliance and regulations
- Experience working in HRIS platforms (Oracle a plus); bswift experience preferred
- Proficiency in Microsoft Office; comfort working with benefits data, audits, and reporting
- Detail-oriented, highly organized, and able to manage competing priorities
- Strong customer service and communication skills — confident explaining benefits to employees
Why This Role?
- High-impact role with real ownership over benefits operations
- Exposure to complex benefits scenarios similar to PEO and large-scale benefits environments
- Collaborative team, structured processes, and a hybrid schedule
- Opportunity to work with sophisticated benefits programs and systems
Job Type & Location
This is a Contract position based out of Saint Petersburg, FL.
Pay and Benefits
The pay range for this position is $26.49 - $26.49/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Saint Petersburg,FL.
Application Deadline
This position is anticipated to close on Apr 9, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.