Job Description
Job DescriptionCustomer Service Representative | $19.50 per hour | 6:30am-3:00pm | In Office
What Matters Most:
- Competitive Pay of $19.50 per hour
- Schedule: Monday-Friday | 6:30am-3:00pm
- Location: Chicago, IL
- Temporary-to-hire opportunity with career growth and stability
- Weekly Pay with direct deposit or pay card
Job Description:
The Customer Service Representative serves as a key point of contact between the company and its customers. This role is responsible for providing accurate product and service information, processing orders efficiently, and resolving customer inquiries or issues. The representative manages assigned customer accounts from order entry through delivery, ensuring a seamless experience and that customer expectations are consistently met.
Responsibilities:
- Manage end-to-end order processing for assigned accounts, ensuring timely and accurate delivery that meets customer expectations.
- Serve as the primary point of contact for customer inquiries, proactively addressing needs and resolving issues.
- Monitor inventory levels and collaborate on adjustments to maintain optimal stock and fulfill orders efficiently.
- Coordinate with internal departments to ensure correct pricing, product availability, and order accuracy.
- Handle customer complaints related to damages, shortages, or incorrect items, ensuring prompt and thorough resolution
Qualifications and Requirements:
- High school diploma or equivalent; prior customer service experience in a related industry is preferred.
- Ability to work independently, manage multiple priorities, and adapt to changing demands with minimal supervision.
- Strong communication skills, both written and verbal, with a professional and customer-focused approach.
- Solid mathematical skills to support order accuracy and inventory management.
- Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Benefits and Perks:
- Pay Rate
- Medical Benefits
- Holidays
- Training & Growth
Your New Organization:
Our customer is committed to operating safely, efficiently, and responsibly by leveraging a skilled workforce, experienced leadership, and strong financial resources to deliver safe, legal meat products globally. Their focus is on continuous improvement, environmental responsibility, and treating their employees with dignity while ensuring fair compensation and sustainable profitability. Through these efforts, they aim to positively impact their employees, customers, suppliers, and the communities they serve.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.The base pay range for this position is $19.50 per hour, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth. #TRN712ZRCompany DescriptionThe Reserves Network is more than a staffing agency—we're a career partner. With a strong reputation for placing top talent across eight key specialties— Industrial & Manufacturing, Office & Professional, Accounting & Finance, Healthcare, Engineering, Executive & Management, Real Estate, and Information Technology—we prioritize your professional growth and job satisfaction. We offer personalized career guidance, access to exclusive job opportunities, and a supportive team dedicated to helping you reach your career goals. When you join The Reserves Network, you're not just filling a position; you're building a career with a company that values your skills and aspirations.
Company Description
The Reserves Network is more than a staffing agency—we're a career partner. With a strong reputation for placing top talent across eight key specialties— Industrial & Manufacturing, Office & Professional, Accounting & Finance, Healthcare, Engineering, Executive & Management, Real Estate, and Information Technology—we prioritize your professional growth and job satisfaction. We offer personalized career guidance, access to exclusive job opportunities, and a supportive team dedicated to helping you reach your career goals. When you join The Reserves Network, you're not just filling a position; you're building a career with a company that values your skills and aspirations.