Job Description
Job DescriptionLocation: Brooklyn, NY Salary: $68K-$80KReports to: Administrator A home care agency is seeking a Coordination Supervisor to lead and manage the Coordination Department. This role ensures the effective scheduling and coordination of home care services, oversees a team of 3 coordinators, and collaborates with clinical and administrative departments to maintain compliance, improve client satisfaction, and support agency growth. Responsibilities for the Coordination Supervisor:
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Lead and manage the coordination team, including training, supervising, and evaluating service coordinators.
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Develop and enforce departmental policies, procedures, and workflows to ensure consistent quality and efficiency.
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Provide ongoing support and mentorship to team members to promote a productive and motivated work environment.
- Ensure all client cases are staffed promptly and appropriately based on client needs, caregiver qualifications, and agency standards.
- Monitor daily schedules, service hours, and attendance to ensure continuity of care.
Qualifications for Director of Coordination:
- Minimum 3–5 years of experience in home care coordination, with at least 2 years in a supervisory or management role.
- Strong knowledge of home care programs such as PCA and LHCSA.
- Exceptional organizational, communication, and leadership skills.