Mental Health Technician
Job Description
Job DescriptionDescription:
Accountabilities:
- Interacts routinely with clients in a positive and supportive manner. Monitors and documents observation of client treatment, activities, behavior and conditions, per procedures.
- Assists clients with personal hygiene needs and activities of daily living. This may include varying levels of assistance from minimal to total care, depending on the client condition (e.g., bathing, toileting and related care, feeding and mobility).
- Obtains client’s vital signs, height and weight, as assigned, and enters into appropriate system.
- Monitors and documents nutritional intake.
- Reports needs for repairs and maintenance to appropriate staff to ensure we maintain a safe, sanitary and orderly environment
- Conducts selected activity groups, with or wothout assistance, as assigned and qualified to conduct. Documents activities accordingly.
- Performs admissions and discharges of clients, as well as assessments when asked and includes entry of information into computer system.
- Supervises clients in special cares areas, as assigned. Advises supervisor and/or nursing staff immediately of any care or safety issues.
- Assists nursing staff in responding to emergencies.
- Collaborate with supervisor and care team to ensure shift duties and training needs are completed.
- Participates in client treatment planning and implementation of unit therapeutic programming -- under the direction of nursing and professional care team.
- Maintains needed training to meet job expectations, compliance and position competency.
- Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices.
Achieve Results
· Ensure that you finalize all work assignments according to request and within time expectation.
· Meet or exceed standards and expectations in safety, timeliness, work quality and cost effectiveness. Maintain appropriate records and documentation.
· Ensure that work reflects high quality standards, attention to detail, and courtesy within the scope of the position. Work areas, regardless of assignment or location, are clean, organized and ready for the next person or use.
Operational Excellence
· Work with the highest level of practice in safety and quality standards.
· Ensure timely and courteous responsiveness to all requests.
· Comply with all relevant laws, regulations, and standards.
· Actively identify areas for work and maintenance. Seek additional work without prompting.
Relationships
· Develop and maintain respectful, courteous and professional relationships with other staff members, on-site visitors, guests, and clients.
· Work cooperatively with others to ensure work requests to the highest service standards, in a timely manner, and to the satisfaction of the requesting party.
· Ask for help, when needed and proactively assist co-workers. Ensure regular, consistent and respectful communication with supervisor and co-workers.
Leadership and Workplace Culture
· Uphold and ensure all activities and conduct reflect internal policies, as well as are compliant with all relevant laws and regulations. Model the values of the organization at all times, and act as good stewards of the organization’s resources.
· Seek out and engage in education and training to better skills and knowledge within field.
· Demonstrate behaviors that contribute to teamwork and result in a positive, effective work team environment.
Requirements:
Qualifications:
Education: High School diploma or GED equivalent.
Experience: Basic knowledge of human behavior or general mental health concepts, and independent living skills (e.g. personal grooming, basic nutrition and general health needs.)
Skills & Abilities:
· High School diploma or GED equivalent. Current or recent studies in behavioral healthcare a plus!
· Basic knowledge of human behavior or general mental health concepts, and independent living skills (e.g. personal grooming, basic nutrition and general health needs.)
· Computer proficiency. MS Office experience required.
· Communicates directly and effectively in a cooperative and collaborative manner.
· Handles sensitive information in a confidential and consistent manner to ensure compliance with HIPAA requirements .
· Facilitate planning meetings with individuals from multiple systems, both internal and external.
· Interact positively with staff and clients and maintain a professional and pleasant demeanor at all times.
· Adapts easily and readily to a changing environment and work priorities.
· Experience / knowledge working in an Electronic Medical Record.
Work Conditions and Considerations:
Hours may vary, due to business need and/or weather condition considerations. This position presents on-going possibility of safety risks, due to the nature of the work.