Job Description
Job DescriptionWe are looking for a highly organized and detail-oriented Sr. Administrative Assistant to join our team on a contract basis in Livonia, Michigan. This role is crucial in managing and auditing employee travel and expense reports while ensuring compliance with company policies. You will play a key part in supporting smooth operations by collaborating with HR, Finance, and other departments.
Responsibilities:
• Oversee the daily Travel & Expense processes using the Concur system to ensure compliance and accuracy.
• Analyze and provide detailed reports on travel and expense programs for leadership review.
• Collaborate with various departments to gather feedback and resolve issues, driving continuous improvement.
• Address exceptions by interacting with managers and employees to resolve discrepancies.
• Investigate declined credit card transactions and assist employees with resolving settlement issues while monitoring credit card balances.
• Manage credit card accounts, including applications, terminations, and balance monitoring through JP Morgan Chase Bank.
• Audit bi-monthly Concur reimbursements for payroll processing and ensure timely reconciliation.
• Assist travelers with merchant code issues and provide guidance on travel and expense procedures.
• Reconcile and process travel expense reports for terminated employees, both domestic and international.
• Conduct or support employee training related to travel and expense policies and procedures.• At least 1 to 3 years of experience in managing travel and expense processes.
• Proficient in using Microsoft Excel for analysis and reporting.
• Strong verbal and written communication skills with attention to detail.
• Highly organized and reliable with the ability to multitask effectively.
• Experience with the Concur Travel & Expense system is highly preferred.
• Ability to work collaboratively across departments and resolve issues efficiently.
• Proven skills in calendar management and administrative support.
• Familiarity with booking travel arrangements and handling import/export documentation.