Job Description
Job Description
Client Services SpecialistLogistics$22.00 per hourShifts BelowLockbourne, Ohio (onsite)Temp to HireWhy You’ll Love This Job:
- After being hired on, the following benefits are offered:
- Medical, dental, and vision insurance
- 401k and PTO
- Work for one of the fast-growing logistics providers in the 3PL industry; (over 120 locations across 30 countries)
- Shifts Available:
- Monday-Friday; 11:30p-8:00a
- Friday-Sunday; 5:00a-5:00p
What You’ll Do:
- Responds to orders, general client inquiries, invoice questions and client complaints
- Support 50 clients and 8-10 job sites
- Communicate with leadership teams of clients and internal
- Resolves issues with orders, delivery dates or service
- Label packages and ensure packaging is correct
- Pulling if reports and comparing/tracking data
- Utilize Microsoft Excel and Smartsheet
- Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution
What We’re Looking For:
- Must be comfortable with learning quickly
- Strong writing skills and email communication
- Must have great attention to detail
- Learn all warehouse functions
- Knowledgeable with Microsoft Outlook – Dynamic Rules, Teams, and Excel
- Functions, X-Look Ups, =SUM
- Client service skills, quality focused and the ability to multitask
- Familiarity with ChatGPT and Copilot
- Freight forwarding knowledge
- Strong conflict resolution skills
Apply Today!Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. About DawsonDawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
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