Medical Front Desk Receptionist

Job Description

Job Description

We are hiring a Medical Front Desk Assistant to join our Lewisburg team. Responsibilities include checking in clients, collecting drug test samples (including direct observation), and using Microsoft Office and iPads to manage/document records.

Key Responsibilities:

• Greet and check in clients in a professional and courteous manner
• Schedule appointments and manage client records using Microsoft Office Suite and iPad-based systems
• Collect urine, hair, and/or oral fluid samples in accordance with DOT and non-DOT protocols, including direct observation when required
• Ensure accurate documentation and chain of custody procedures
• Maintain a clean, secure, and professional testing environment
• Communicate effectively with clients, employers, and medical review officers (MROs)
• Handle sensitive information with confidentiality and professionalism
• Perform administrative duties as needed to support clinic operations

Requirements:

• Medical Administrative/Front Desk experience required.
• Comfortable performing direct observation (gender-specific)
• Proficient with Microsoft Office and iPads
• Detail-oriented with good communication skills