Job Description
Job Description
We're searching for a diligent Bilingual Office Assistant
You’ll be responsible for responding to client inquiries in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, ordering office supplies and equipment, and marketing our brand through community events.
Applicants should be extremely thorough, possess excellent communication skills in English and Spanish, and have customer service background. Send us your resume today to become part of the team!
Compensation:
$15 hourly
Responsibilities:
- Inform team members regularly about the status of projects and any setbacks or achievements
- Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates
- Grow in the position through continued learning and revitalization of skillsets in related duties
Qualifications:
- Customer service and administrative experience is a must
- History of being deadline-driven and extremely organized
- Proficient in basic computer software and can quickly learn to use new programs
- Enjoys talking with customers and can communicate through verbal and written channels mainly in Spanish
- High school required, some college degree preferred
About Company
We help clients in an extremely emotional process, and we want our staff to show them that we care and fight for them, so if you are not passionate about helping people or you don’t believe in helping the immigrant community, this job is not for you.
We are changing people's lives by helping fix their immigration status so they can work and live in this country without fear.
You can help us make a difference in clients' lives by joining our team! We have an outstanding company culture!
We work hard, but only during the hours of 9:00 am - 5:00 pm, and no weekends! We offer paid time off and health insurance!