Job Description
Job Description
Office Receptionist
This onsite role supports a fast-moving, high-growth environment where operational agility, data accuracy, and consistent service delivery are non-negotiable. The position requires strong attention to detail, comfort with frequent change, and the ability to manage day-to-day workplace operations seamlessly.
Team & Environment
- Part of a global Workplace team responsible for employee experience and facilities operations.
- Serves as the first point of contact for visitors, employees, and new hires, ensuring a professional and welcoming experience.
- May participate in or support company meetings, events, and cross-functional activities.
Key Responsibilities
- Manage badging and access control.
- Coordinate workplace support tickets.
- Deliver workplace experience services that promote well-being, productivity, and operational effectiveness.
- Support community programs, food & beverage services, transportation programs, and pet-friendly initiatives.
- Oversee shipping/receiving activities and manage office supply inventory.
- Sort, scan, and distribute daily mail to designated points of contact.
- Provide full reception coverage.
- Administer daily and quarterly parking pass processes.
Candidate Expectations
- Contribute to team and company events; may assist in dual roles during activities.
- Monitor internal messaging channels for assigned locations.
- Manage janitorial and maintenance requests or escalate to appropriate partners as needed.
Preferred Qualifications
- Strong interpersonal presence; enjoys and excels at people-facing interactions.
- Ability to think quickly, troubleshoot issues, and maintain composure under pressure.
- Clear, effective communicator capable of coordinating with internal stakeholders and event points of contact.
- Comfortable engaging with vendors, delivery personnel, and employees daily.
- Proven multitasking capability and operational discipline.
- Proficiency with workplace and administrative tools including G Suite, email, Zoom, Jira ticketing systems, Brivo (or similar) access software, FedEx processes, and general mail handling.
- Willingness to work occasional overtime with advance notice.