Job Description
Job Description
JOB DESCRIPTION
Job Title: Client Support Service – Banking/Financial Services
Location: South Jordan, UT (Onsite)
Pay Rate: $22/hr (W2)
Duration: 6-Month Contract (Possible Extension)
Position Overview:
We are seeking Client Support Service Professionals to join a leading financial institution in South Jordan, UT. This is a customer-facing role handling incoming service inquiries regarding client accounts, online platforms, and financial products. Ideal candidates are professional, driven, and committed to delivering World-Class Service in a high-paced, team-oriented environment.
Key Responsibilities:
- Handle high-volume inbound calls with professionalism, accuracy, and efficiency.
- Provide support for Cash Management products, online banking platforms, mobile apps, and general account inquiries.
- Maintain consistent performance by meeting key departmental service metrics.
- Deliver timely and accurate information while navigating multiple systems and adhering to regulatory/compliance standards.
- Exhibit adaptability and multitasking skills in a fast-changing environment.
Qualifications:
Must meet at least one of the following requirements:
- Bachelor’s Degree (any discipline)
- Prior experience in a financial services or banking call center
Preferred Attributes:
- Strong verbal communication and problem-solving skills
- Customer-centric mindset with a professional demeanor
- Ability to learn quickly and work effectively under pressure
- Commitment to excellence and continuous improvement
Disqualifier:
- Candidates with a history of multiple short-term roles/projects
Apply now to become part of a dynamic team supporting one of the nation's top financial institutions!
Company DescriptionBanking Company
Company Description
Banking Company