Job Description
Job Description
The Furniture Store Secretary plays a vital role in supporting a small team of 2-5 members by managing front-office operations and ensuring smooth communication between customers, suppliers, and internal staff. This position involves primary customer interaction and requires proficiency with standard office software and CRM tools. The work pace is generally steady but can vary during busy periods.
Responsibilities
- Manage reception and greeting of customers
- Coordinate scheduling and appointments
- Provide customer service and address inquiries
- Process orders and manage billing activities
- Maintain clear communication with suppliers and staff
- Support general office tasks and administrative duties
- Utilize CRM and office suite software for data management
Preferred Qualifications
- 1+ years experience in administrative support
- High school diploma or equivalent
- Proficient in Microsoft Office and Google Workspace
- Strong data entry skills
- Excellent customer service and communication abilities
- Effective scheduling and organizational skills
- Able to multi-task and solve problems efficiently