Job Description
Job Description
About Us
At Link Revenue Resources, we provide technology-driven healthcare solutions that help hospitals and healthcare systems recover revenue from complex accounts. Using advanced analytics and a nationwide network, we deliver measurable financial outcomes while maintaining a patient-first approach.
Position Overview
We are seeking a Client Success Specialist I to support client relationships, onboarding, and operational workflows across our healthcare revenue cycle programs.
This role is ideal for candidates with experience in healthcare, revenue cycle, or data-driven client support who can manage client needs, ensure data accuracy, and help drive performance outcomes.
Why This Role Stands Out
- Work directly with hospitals and healthcare systems
- Exposure to revenue cycle operations, analytics, and client strategy
- High-growth healthcare technology environment
- Strong career development and cross-functional exposure
Key Responsibilities
Client Success & Account Support
- Support client requests, issue resolution, and workflow coordination
- Participate in client calls and track follow-ups and action items
- Assist in maintaining strong client relationships
Data & Revenue Cycle Operations
- Monitor and validate incoming account inventory and data transfers
- Perform quality checks and resolve discrepancies
- Support reconciliation processes across systems
- Identify workflow gaps and support process improvements
Client Onboarding & Implementation
- Assist with onboarding new clients and maintaining existing programs
- Create and maintain documentation for workflows and processes
Cross-Functional Collaboration
- Partner with Business Development and Vendor Management teams
- Assist in preparing presentations, reports, and client materials
- Support leadership with reporting and coordination
Qualifications
Education & Experience
- Associate degree required; Bachelor’s preferred
- Experience in healthcare, revenue cycle, collections, or financial services preferred
- Ability to manage multiple priorities in a fast-paced environment
Skills
- Strong analytical and problem-solving abilities
- High attention to detail and accuracy
- Excellent communication and organization
Technical Skills
- Microsoft Excel, Outlook, Word, PowerPoint
- Tableau or reporting tools preferred
- SQL or Python is a plus
Work Environment
- Professional office environment with cross-functional collaboration
- Client-facing responsibilities and team interaction
Occasional travel (~15%)
Company DescriptionLink Revenue Resources is a fast-growing company in the revenue cycle management industry with the goal of revolutionizing hospital’s revenue cycle. Due to a change in industry regulations and insurance models there has been an increased demand for unique and specialized technology and services catering to healthcare provider’s revenue cycles. Through the utilization of proprietary analytical models, LRR provides ‘safety net’ revenue cycle programs to recover incremental cash in healthcare receivables. Today, LRR works with hundreds of facilities and physician groups nationwide optimizing their return and processes.
Company Description
Link Revenue Resources is a fast-growing company in the revenue cycle management industry with the goal of revolutionizing hospital’s revenue cycle. Due to a change in industry regulations and insurance models there has been an increased demand for unique and specialized technology and services catering to healthcare provider’s revenue cycles. Through the utilization of proprietary analytical models, LRR provides ‘safety net’ revenue cycle programs to recover incremental cash in healthcare receivables. Today, LRR works with hundreds of facilities and physician groups nationwide optimizing their return and processes.