Job Description
Job Description
Join Our Team as a Front of House Manager at Bittersweet Confections!
Are you passionate about coffee, chocolate and croissants? Do you enjoy a fast paced environment and helping top create an enjoyable brunch experience? Bittersweet Confections, a local boutique bakery and cafe, is looking for a Front of House Manager to lead our team and ensure every guest leaves with a smile—and maybe a truffle or two!
About Us
At Bittersweet Confections, we craft more than just cakes and pastries; we create moments of joy. Using locally sourced products and high quality ingredients, we make everything from scratch. We are a small, yet strong team that includes a cake studio, a kitchen, an espresso machine, and a pastry case.
What You’ll Do
As our Front of House Manager, you’ll be the heartbeat of our storefront, ensuring that every customer interaction reflects the warmth and excellence Bittersweet Confections is known for. Your key responsibilities will include:
- Leading and inspiring the front-of-house team to deliver exceptional customer service.
- Interpersonal skills to create positive relationships with coworkers and customers
- Managing daily operations as well as collaborating with office, kitchen, and cake staff to ensure seamless communication between the front and back of house.
-Answering store phone calls regarding custom cake orders, catering events, wedding deliveries, etc.
-Taking and/or facilitating all food orders served in the cafe as well as knowledge on the espresso machine and drip coffees
-Ensure compliance with health and safety regulations within the restaurant environment.
-Create seasonal drinks, seasonal menus, & marketing pamphlets
-Take photos and videos for social media
What We’re Looking For
We’re seeking a candidate who brings both experience and enthusiasm to the role. Here’s what we’re looking for:
- 3+ years of experience as a barista and/or management role.
- A passion for creating memorable guest experiences.
- Strong leadership and organizational skills.
- A proactive, problem-solving attitude with excellent communication abilities.
-Open availability Tuesdays - Saturdays from 7:00AM - 3:00PM
- A love for chocolate is a bonus—but who doesn’t love chocolate?
Our Culture
At Bittersweet Confections, we believe in celebrating the little things that make life sweet. We’re a team of dedicated individuals who take pride in our craft and love sharing our passion with others. If you thrive in a warm, collaborative environment and enjoy making people’s day a little brighter, you’ll fit right in.
Ready to Apply?
If you’re ready to bring your expertise and enthusiasm to Bittersweet Confections, we’d love to hear from you! Send us your application today and take the first step toward joining our team. Let’s make life a little sweeter—together!
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