Job Description
Job Description
We are an established general dentistry practice. We are looking for a warm, friendly, caring individual to be our receptionist. An outgoing, friendly personality is a must. Pay is commiserated with experience.
Current working days and average daily hours are Monday, Tuesday, Thursday, 9 am until 5 pm and one Saturday a month during the school year (Sept-June), 9 am until 2 pm. Experience in a medical or dental office, along with practice management systems knowledge preferred. No experience is required. We are willing to train an individual with excellent communication skills and is self-motivated to complete daily tasks without supervision.
Job responsibilities include, but not limited to:
1) Answer phones
2) Schedule & confirm appointments
3) Welcome patients to our practice
4) Ensure medical updates & all required paperwork are completed before patient treatment
5) Collect & process payments from patients
6) Proof daily activity reports
7) Make post op well calls to patients who had treatment
8) Correspond with patients via phone, email, text
9) Correspond with other dental offices via phone, email
10) Correspond with insurance companies on behalf of patients when necessary
11) Process electronic dental insurance claims, follow up and settle insurance claims
13) Maintain reception area
14) Have strong knowledge of Microsoft office
15) Have strong knowledge of computers
16) Present with a professional behavior & appearance