Job Description
Job DescriptionSalary: $18+ DOE
Customer Services Associate (CSA)
Location: Bluffdale, Utah
Status: Full-Time | Non-Exempt
Join our team as a Customer Services Associate. Youll help customers with product and order questions, resolve shipping or service issues, and enter orders accurately. This is a great opportunity for someone who enjoys working with people, solving problems, and keeping things organized in a fast-paced office environment.
Responsibilities
Answer customer inquiries by phone and email
Resolve order, shipping, and service issues
Process orders and returns with accuracy and attention to detail
Update customer information and records
Support the sales team by handling calls and tracking leads
Collaborate with warehouse and accounting teams to resolve discrepancies
Complete assigned projects and uphold company values
Qualifications
High school diploma or equivalent
Clear and professional communication skills
Strong attention to detail and organization
Ability to multitask and meet deadlines
Positive, dependable, and customer-focused attitude
Previous customer service or office experience preferred
ADA Statement
This role is performed in an office setting with computer and phone work. Reasonable accommodation may be made for qualified individuals with disabilities.
Equal Opportunity Employer
We provide equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, or other protected status.