Job Description
Job Description
HIRING NOW: CLIENT SERVICE MEDICAL SPECIALIST (ON-SITE) - Full & Part Time Positions Available
Are you an experienced medical receptionist looking for a career upgrade with a leading healthcare provider? Do you excel in patient care coordination, medical scheduling, and EMR management? If you're ready to join a dynamic, patient-centered team where your expertise is valued, FYZICAL Therapy & Balance Centers - Bon Air wants YOU!
Why Join FYZICAL?
At FYZICAL Therapy & Balance Centers - Bon Air, we prioritize patient outcomes and foster professional growth. As part of the nation’s fastest-growing physical therapy network, we provide a collaborative, supportive, and innovative environment where your career can thrive.
- Competitive Compensation & Benefits
- Career Growth & Continuing Education Opportunities
- Supportive Team & Mentorship from Industry Leaders
- Cutting-Edge EMR & Patient Management Tools
POSITION: CLIENT SERVICE MEDICAL SPECIALIST
This is NOT an entry-level position. Candidates MUST have at least 2 years of experience in medical reception.
A note to recruitment agencies - we have this role covered at the moment; there is no need to get in touch. We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thanks!Responsibilities
- Patient Coordination & Scheduling: Manage appointments, evaluations, re-evaluations, and timely cancellations.
- Medical Records & EMR: Maintain accurate patient records using electronic medical systems.
- Insurance & Billing Support: Verify insurance, process co-pays, and track patient benefits.
- Communication & Front Office Excellence: Serve as a key liaison between patients, providers, and physicians.
- Referral Management & Documentation: Process referrals and physician communications with accuracy.
- General Administrative Duties: Handle multi-line phones, mail, and front office operations.
Required Skills
- 2+ Years Experience in a Medical Reception Role (MANDATORY)
- Proficiency in EMR Systems (Electronic Medical Records)
- Exceptional Communication & Customer Service Skills
- Ability to Work in a Fast-Paced Medical Office Environment
- Strong Organizational & Multi-Tasking Abilities
- Knowledge of Insurance Verification & Billing Processes
- Typing, Database, Internet, and Word Processing Proficiency