Job Description
Job DescriptionSalary: $18.00/hour
About Us
At Around The Block Health Care, were not your average clinic. We provide primary care, addiction medicine, psychiatry, ketamine therapy, and counseling in a warm, inclusive, and supportive environment. Our mission is simple: give patients the dignified care they deserve while making sure our team feels valued, respected, and encouraged to grow.
The Role
Were looking for a detail-oriented, compassionate Administrative Specialist to keep our clinic running smoothly and ensure our patients have a seamless experience. In this role, youll support our administrative team and providers, manage communications, help maintain clinic operations, and assist with patient scheduling and documentation.
If you thrive on organization, enjoy problem-solving, and take pride in creating a welcoming environment for patients and staff alike, youll fit right in at Around The Block Health Care.
What Youll Do
- Answer phone calls, emails, and text messages in a timely manner
- Route messages and faxes to the correct team member
- Schedule and manage patient appointments
- Create patient charts and ensure all documents are complete
- Confirm appropriate consent forms are signed prior to appointments
- Alert clinicians to last-minute scheduling changes or urgent patient concerns
- Maintain a clean and organized waiting room
- Open and close clinic offices according to checklists
- Restock office supplies
- Accept and route mail and packages to the appropriate staff member
- Collaborate with team members to ensure smooth day-to-day clinic operations
What Were Looking For
- Previous administrative service experience preferred
- Strong communication, organization, and problem-solving skills
- Ability to work independently while supporting a collaborative team
- Comfort with multiple responsibilities in a fast-paced environment
- Attention to detail and ability to maintain a clean, organized workspace
- Professionalism and compassion when handling sensitive patient situations
- Basic familiarity with electronic health records and messaging platforms (training provided)
Schedule
Tuesday Saturday, 8:00 AM 4:30 PM
Perks & Benefits
- Health, dental, and vision insurance
- Group supplemental insurance: hospital indemnity, accident expense, critical illness, and cancer coverage
- Group life insurance
- Lyric Virtual Health package (virtual primary & urgent care, mental health support, wellness services)
- Paid sick leave, vacation, and mental health days (for full-time team members)
- Paid holidays (for full-time team members)
- One-on-one mentorship and continuing education opportunities
Why Youll Love Working Here
Were a people-first workplace where inclusivity, support, and growth are integral to our culture, for our patients and each other. If youre looking for a team that values compassion, collaboration, and a good sense of humor, youll fit right in at Around The Block Health Care.