Job Description
Job DescriptionSalary: $20.47 to $31.76 DOE
The City of Woods Cross is looking for adetail oriented,customer focusedUtility Billing Clerkto join our Finance team. If you excel at organization, enjoy helping residents, and thrive in a busy office environment,wedlove to meetyou!
WhatYoullDo
- Manage the full utility billing cycleincluding meter reads, billing production, adjustments, delinquency processing, and month-end reconciliation.
- Provide friendly, efficient customer service by phone, email, and in person.
- Maintainaccuratecustomer account records; set up, update, and close accounts.
- Processpaperless billing and autopay enrollments, and utility statements.
- Support various city programs and Public Works services (garbage and recycling updates, work orders, backflow compliance, rentals, etc.).
- Assistwith cross-trained administrative tasks to support city operations.
About the Schedule
Full-time position with predictable monthly peak periods tied to billing deadlines, delinquency cycles, meter reads, and month-end close. Occasional flexibility may be needed.
What You Bring
- High school diploma or equivalent.
- Two years of related experiencein billing, bookkeeping, or office administration (or equivalent combination of education/experience).
- Strong communicationskills, accuracy in typing/data entry, and basic mathproficiency.
- Ability tomaintainconfidentiality and work collaboratively.
- Comfortable using officesoftware;Caselleexperience is a plus.
- Valid drivers license.
- Ability to pass a pre-employmentdrug screen and background check.
Work Environment
This roleoperatesin a typical office setting involving regular sitting, standing, walking, and interaction with the public. Attention to detail, emotional stability, and clear communication are essential.