Tasting Room Manager
Job Description
Job Description
Winery Tasting Room Manager
Location: Loudoun County, VA
Employment Type: Full-Time | Weekends Required
Position Summary:
Premier western Loudoun County Winery is seeking a dynamic, experienced, sales- and hospitality-driven Tasting Room Manager to lead tasting room operations and deliver outstanding guest experiences. The Tasting Room Manager acts as the public face of the Winery, and must be a professional, articulate, strong leader who can handle multi-tasking in a fast-paced environment. This role hires, trains, and manages staff; drives direct-to-consumer wine sales; oversees winery-hosted and private events; and manages and grows the Wine Club membership.
Key Responsibilities:
- Manage daily tasting room operations and staff scheduling and performance
- Promote wine sales, wine club memberships, merchandise sales, and private event sales, achieving monthly, quarterly and annual revenue goals
- Deliver exceptional customer service and wine education
- Drive sales of wine, club memberships, and merchandise
- Recruit, train, and schedule tasting room staff
- Ensure compliance with all federal, state, and local laws pertaining to the sale of alcohol; complete and maintain all required compliance reporting
- Maintain inventory and operating systems
- Support winery events and seasonal promotions
- Manage social media posts promoting the winery and winery events
Qualifications:
- 3-4 years of sales and management experience in the hospitality industry, preferably wine-related
- Strong leadership and customer service skills
- Excellent verbal and written communication skills
- Experience with POS and MS Office programs
- Must be 21+
- Wine certifications (WSET, CSW) a plus
- Social media experience and design skills a plus
- WordPress experience a plus
Benefits: Competitive salary + commission based on education and experience, PTO, and employee wine discounts.
Working Environment
- Agricultural/Farm Winery
- Must be able to lift 50 lbs.
- Weekends Required