Job Description
Job Description
Pay: $16.00 - $18.00 per hour
QUALIFICATIONS
- Valid Florida Drivers License
- High school diploma or GED
- Strong computer skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Willing and able to work 25 to 30 hours per week including Saturday
RESPONSIBILITIES
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Continuously practice good listening skills with customers, team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operate all equipment, software, and devices in an expert fashion
- Maintains a clean, organized, and safe working environment
- Perform other duties as assigned
JOB SUMMARY
You will deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines and point-of-sale devices. You will provide our valued customers accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.