Job Description
Job Description
This position has a hub in Philadelphia, but requires regional to national travel for assignments.
Benefits:
- Base ($55K) +50% Commission UNCAPPED
- Healthcare (Primary, dental, optical)
- MDVIP program membership
- 401K / 401K matching
- PTO / paid holidays
- Paid travel
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
The Member Enrollment Representative is responsible for leading patient education, facilitating enrollment, and executing the launch plan for transitioning MDVIP physicians. Embedded in the practice for 70–75% of the transition timeline, this role is key to ensuring timely panel completion, high conversion from engaged patients, and successful delivery of training to physicians and staff. This team member must balance execution of the project plan, performance against aggressive enrollment metrics, and high-impact in-person communication.
Key Responsibilities
- Educate and convert patients by communicating MDVIP’s personalized care value proposition, achieving ≥30% engagement-to-enrollment conversion rate.
- Drive weekly sign-up velocity to meet or exceed full panel acquisition by Day 120.
- Deliver physician and staff onboarding that ensures full understanding and advocacy of the MDVIP model.
- Own and execute detailed launch plans with precision; escalate risks and ensure timely completion of each milestone.
- Host in-person enrollment events and deliver outbound calling campaigns to boost engagement and conversions.
Key Competencies
- High-conversion communicator: Persuasive, empathetic, and patient-focused.
- Proven closer with a track record in consultative sales or enrollment roles.
- Operationally excellent: meets deadlines, manages details, and escalates effectively.
- Strong trainer who boosts physician/staff confidence in MDVIP’s model.
- Self-driven, goal-oriented, and accountable for performance KPIs.
- Strong presentation, interpersonal, and organizational skills.
Required Qualifications
- Bachelor’s Degree or equivalent
- Two (2) years of professional experience
- One (1) year in sales or client-facing roles, with a strong track record of meeting or exceeding goals
- Comfort with fieldwork and travel (up to 75%)
Preferred Qualifications
- Experience in primary care or concierge medicine
- Background in new service or practice launches
- Familiarity with CRM or project tracking systems
- Field Sales Representative (Member Enrollment)
Why Join MDVIP?
- Be part of a mission-driven organization leading innovation in personalized healthcare.
- Drive transformation and growth in a dynamic, fast-paced environment.
- Competitive Compensation: Attractive base salary complemented by performance-based incentives.
- Comprehensive Benefits: Health, dental, vision insurance, and retirement plans.
- Professional Development: Access to ongoing training and leadership development programs.
- Positive Work Environment: Consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.