Printing Customer Service Representative

Job Description

Job Description

Premier printing and direct mail company in northern DE is busy. Due to client demand the company is searching to hire an experienced Printing Customer Service Representative.

Duties include:

• Order entry and job tracking throughout the entire manufacturing process through to shipping.
• Ensure proper materials and information are provided to manufacturing to complete jobs.
• Act as the liaison among the clients, sales and production departments keeping all parties informed of updates and changes.
• Support and work closely with top salesman tracking jobs from order entry through to billing.
• Frequent client interaction.
• Prepare and execute proper billing statements.

Qualifications include:

• Minimum of 3 - 5 years' customer service experience in commercial sheetfed offset, direct mail and/or digital printing environment.
• Must have superb communication skills.
• Excellent organizational skills.
• Strong project management skills.
• Able to multi-task in a busy manufacturing environment.
• Attention to detail required.
• Working knowledge of computerized Print Management System; such as Monarch, PSI, EFI etc.
• Proficient on MSO.

Starting base salary range $60,000 - $68,000 plus excellent benefits, 401k and relocation package.

Company DescriptionNationwide, recruiting firm for the Printing & Packaging industries representing premier firms.
We treat candidate information in strict confidence.

Company Description

Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.\r\nWe treat candidate information in strict confidence.