Job Description
Job Description
Job Summary
Job Title: Licensed Healthcare Insurance Agent
Job Type: In-person / Onsite
Location: Duluth, Georgia
Work Type: W2
Starting Pay and/or Pay Range: $25/hour base pay
Job Summary:
Join TTEC as a Licensed Healthcare Insurance Agent at our onsite Duluth, GA location, where you’ll help customers make informed decisions about their healthcare coverage. You’ll provide exceptional support through all phases of the customer journey—from questions to sales and renewals—while following compliance standards and delivering compassionate service.
Responsibilities:
- Help individuals understand healthcare coverage and recommend suitable products and services
- Handle full lifecycle service and sales (inbound or outbound follow-ups)
- Address inquiries with empathy and recommend best-fit solutions efficiently
- Identify upsell opportunities based on customer needs
- Complete new health plan enrollments or renewals
- Meet expected sales conversion goals
Required Qualifications:
- Active health insurance license in the state of Georgia
- Minimum 6 months of sales experience
- Understanding and adherence to HIPAA privacy standards
- Strong customer service skills (empathy, listening, problem-solving)
- High school diploma or equivalent
- Proficient computer navigation and system usage
Benefits:
- $25/hour guaranteed pay while onsite
- Performance bonus (most earn $26/hour, top earners $28/hour)
- Paid Time Off (PTO)
- Tuition reimbursement
- Health and wellness incentives