Job Description
Job DescriptionWe are committed to identifying individuals who embrace the following core values:
- Hungry for Excellence
- Integrity
- Entrepreneurial
- Humble Confidence
- Fanatical Consistency
Responsibilities:
- Manage all education.
- Curate content and develop and implement meetings, courses, webinars, certificates, and other educational programs in collaboration with organization leadership and subject matter experts.
- Serve as a liaison to councils and committees as assigned.
- Research, cultivate, plan, and execute a large variety of meeting and education initiatives as outlined in the organization’s strategic plan and as requested.
- Research enhancements to increase engagement in conferences and education activities.
- Manage and mentor staff to successfully meet and exceed goals.
- This position does not require and is not responsible for sales or marketing, as those are handled by third-party companies.
- Content Curation and Delivery
- Work with subject matter experts to identify relevant and timely education topics.
- Coordinate development of educational content to be used in webinars, on-demand learning opportunities, articles, blogs, and other formats.
- Manage completion of new content within established timelines.
- Regularly review and update content to incorporate the latest issues, regulations, and trends in orthopedics.
- Source speakers for webinars and on-demand learning opportunities and/or writers for written education formats.
- Manage the education calendar.
- Manage completion of education logistics
- Research best practices for education in associations and the health care industry and apply to education offerings.
- Speaker Management
- Establish and maintain relationships with subject matter experts and professional and volunteer speakers.
- Manage speaker contracts and complete within established budgets.
- Create speaker orientation materials, templates, and timelines.
- Manage speaker logistics, including scheduling and collecting required information.
- Lead, manage, and hold people accountable.
- Provide supervision to administrative support staff.
- Hold staff accountable to assigned role and responsibilities, project timelines, and timely completion of tasks.
- Apply the Entrepreneurial Operating System (EOS), or “Traction” to all elements of the role and ensure that direct reports are applying EOS principles consistently.
- Membership Management
- Member services, onboarding, and ongoing engagement
- Member and non-member communications management and execution
- Council & committee liaison
- Volunteer Management
- Elections Management
- Manage peer-to-peer networking opportunities
- Annual Conference member activities and networking including recruiting and coordinating onsite volunteers, session and group discussion facilitators, state-society receptions, etc.
- Responsible for organizing volunteers, logistics, and management of chapter events; coordinates communication of programs and activities
- Assist in the creating, planning, and implementing recruitment and retention programs
- Delivers high-quality customer service, consistently listens to members requests, and works to find an agreeable solution
- Provide recurring reports as directed.
Qualifications:
- Three to five years of successful education curation, procurement, and delivery.
- Undergraduate degree or work experience equivalent
- Proficient in Microsoft Office
- Excellent member service mentality and delivery
- Strong verbal and written communications
- Strong interpersonal skills and organizational skills
- Proven ability to prioritize complex projects
- Ability to think proactively and creatively
- Must excel in a fast-paced, team-oriented environment
- Cooperative, supportive, and “can do” attitude is crucial to success
Our desired qualifications include:
- Experience working at an association or nonprofit
- Experience with Novi AMS
- Experience with Traction/EOS operating system
- Experience with Smartsheet and Active Campaign
Remote (with some travel requirements)Full-time$60-65k