Job Description
Job DescriptionWe are looking for an organized and detail-oriented Receptionist to join our team in Rockwall, Texas. In this contract role, you will serve as the first point of contact for visitors and callers, ensuring smooth and efficient front desk operations. This is an excellent opportunity for someone who excels in customer service and enjoys creating a welcoming environment.
Responsibilities:
• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate person or department.
• Answer and manage incoming phone calls, providing accurate information or forwarding calls as needed.
• Maintain the reception area, keeping it clean and organized for a neat appearance.
• Handle inquiries from guests and staff, offering helpful solutions or guidance.
• Monitor on-site visitors and ensure all safety protocols are followed.
• Coordinate with team members to ensure efficient communication and visitor management.
• Support administrative tasks such as scheduling and data entry when required.
• Deliver exceptional customer service to all guests and callers.
• Manage visitor logs and ensure records are up-to-date.
• Assist with other front desk duties as assigned.• Proven experience in receptionist or front desk roles.
• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with phone systems and office software.
• Friendly and detail-oriented demeanor with a focus on customer service.
• Attention to detail and ability to maintain accurate records.
• Capacity to handle inquiries and resolve issues effectively.
• High school diploma or equivalent is required.