Job Description
Job DescriptionWe are offering a long term contract employment opportunity for an Event Planner Intermediate in Salt Lake City, Utah. This role involves managing the operations of our client center, a sophisticated meeting facility for bankers. As an Event Planner Intermediate, you will be expected to uphold the high-quality standards of our services and maintain efficient administration.
Responsibilities
• Enhance client experience by setting service guidelines and protocols, anticipating and addressing guests' needs.
• Handle the organization and management of day-to-day client meetings and small banker-led events.
• Manage relationships with catering vendors and building management to ensure a seamless client experience.
• Administer tasks such as invoice processing, scheduling maintenance, ordering supplies and equipment, and other tasks as necessary.
• Oversee the inventory of Client Center supplies, ensuring necessary items are in stock and well organized.
• Adhere to and enforce quality expectations and standards for the Client Center and the firm.
• Keep track of Client Center expenses to ensure operations are maintained within budget.
• Regularly communicate with hosts to obtain feedback on product quality and services, using this feedback to improve the client experience.
• Assist in conducting annual surveys of client experience and propose solutions based on the results.
• Support the manager and Private Bank team by taking on administrative tasks and special projects as needed.• Exceptional customer service skills.
• Strong communication abilities.
• Proven experience in management.
• Understanding of operations and planning.
• Familiarity with budget processes.
• Commitment to quality assurance.
• Proficiency in database management.
• Experience in scheduling and time management.
• Knowledge of logistics and security protocols.
• Consultation and problem-solving skills.
• Ability to manage and update websites.
• Experience in facility and expense reporting.
• Willingness to travel as per job requirements.
• Knowledge of financial notes and reporting.
• Skills in graphic design and printing.
• Understanding of survey methodologies.
• Extensive experience in event planning.
• Ability to lead special projects.
• Experience in catering services.
• Familiarity with security protocols.
• Ability to handle multiple tasks and deadlines simultaneously.